Log A Service Request
With just a few clicks, you can submit a service request online.
Is your device not printing correctly?
Whether it’s lines or smudges on prints, noise or paper jams, we will get you back up and running quickly.
Click on the link below to log a service request with our team.
Need help with print management software, scanning, or workflows?
Log a service request if you’re using uniFLOW, PaperCut, ShareScan, or Power PDF! We can also provide training to help you get the most out of these tools.
Click the button below to log a software support request.

Working with our support team?
Are you working with our support team and they need to remotely access your device. Follow the steps below to enable out technician to troubleshoot.
Run the APP
Launch the download program it may be in your downloads folder
Give your technician the 9-digit code






Get in touch
Have questions about how we can help your business or need technical support?
Acknowledgement of country

Colourworks has the privilege to live and work from Dyarubbin (Hawkesbury River), along the lands of the Darkinjung, Awabakal, Wonnarua, Worimi, Gaewagul, Biripi, Gambainggir and Bundjalung people, to Wahlmoorum (McPherson Ranges). We acknowledge that Aboriginal people are the traditional owners of these lands and we celebrate the stories, culture and traditions that continue the connection to these lands today.
We pay our respects to the Elders of these communities, both past and present, and extend this respect to the Aboriginal and Torres Strait Islander people within the communities we work and live each day.